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Job Details

Library IT Support Technician

Company name
Lakeshores Library System

Salary
22

Location
Waterford, WI

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Profile

General Description of the Position:The primary purpose of this position is to provide desktop, network, and peripheral support services to public libraries in the Southeastern region of Wisconsin. Working under the supervision of the System Director and IT Manager, the Library IT Support Technician implements a program of local IT support services offered to the member libraries of Lakeshores Library System.Essential Duties and Responsibilities:Configuring, deploying and managing arrays of windows-based pc's;Configuring, deploying and managing local area network equipment;Configuring, deploying and managing peripheral hardware such as barcode scanners, receipt printers, credit card swipers, etc.;Occasional management of basic windows servers;Learning & supporting auxiliary software used by LLS member libraries;Staffing of the LLS helpdesk service;Performing scheduled and impromptu on-site work visits;Performing scheduled and impromptu remote troubleshooting;General Duties and Responsibilities:Communicating with member library directors and staff via email, telephone, and in-person;Implementing the program of local IT support under the orchestration of the IT manager;Contributing to ongoing evaluation and improvement of the services and service quality of LLS.Performing other assignments as required.

Company info

Lakeshores Library System

Company Profile

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