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Resource Access Coordinator

Company name
Nicolet Area Technical College

Rhinelander, WI

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Resource Access Coordinator




JOB REQUIREMENTS: Position Summary: Under the general supervision of and working closely with the Manager of Library Services and the Director of Instructional Effectiveness and Flexible Learning, the Resource Access Coordinator will be responsible for the daily management of the campus bookstore operations and for multiple aspects of library services. There will be a strong focus on digital resources and website content building. Essential Duties and Responsibilities: The following duties are normal for this position and relate to all assigned areas of responsibility. They are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Manage daily bookstore operations and programs. Reconcile register reports and submit bank deposits to the Business Office. Administer textbook rental program. Coordinate end-of-semester textbook buyback. Maintain accurate inventory and statistical records to include bookstore and electronic library resources. Engage in all initiatives on campus in which the library and/or bookstore can play an active role or be of assistance; work with appropriate employees to identify and curate resources for initiatives such as competency based education and open educational resources. Assist in maintaining all aspects of library and bookstore websites. Coordinate event planning, marketing and promotion. Place and track orders; track due dates and projected costs for physical and electronic resources. Coordinate the interlibrary loan, reserves, overdue and fine processes; bill for lost/damaged or non-returned items and/or holds as appropriate. Assist in other access services and other library related duties. Serve as a point of contact for potential students, current students, and broader Nicolet Community via phone, email, in-person, and online chat. Identify barriers to student success and recommend solutions. Ensure a superior service experience. Ensure compliance with all applicable college and department policies, programs and procedures. Mentor, coordinate tasks, and provide constructive feedback for work study students. Stay informed on trends in the field and constantly seek new ways to effectively serve the Nicolet College community. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Qualifications: Associate's degree in related field required, Bachelor's degree or higher preferred. Strong preference given to candidates with related work experience in a library, especially academic libraries. Strong preference given to candidates with experience in website maintenance and use of social media for marketing purposes. Experience with multi-departmental collaborative activities, especially curriculum delivery initiatives, preferred. Knowledge, Skills, and Abilities: Knowledge of general office practices and procedures. Proficient with Microsoft Word, Excel, PowerPoint and IT systems; experience with library specific software preferred. Ability to work independently, make independent decisions when circumstances warrant, prepare and complete accurate reports, and meet a variety of deadlines. Ability to maintain confidentiality, communicate effectively orally and in writing, and interact effectively with employees, students, and the general public. Ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures necessary for providing quality assistance. Ability to seek out new methods and procedures and be willing to incorporate them into existing practices. For additional information view complete position description at ***** APPLICATION INSTRUCTIONS: Apply Online:

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Nicolet Area Technical College
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