The University of Tennessee, Knoxville
Description Position Summary This position provides outreach, instruction, and public services supporting Pendergrass Library (https:\/\/www.lib.utk.edu\/agvet\/applicants\/) and the UT Institute of Agriculture (UTIA). This position identifies, creates, implements and assesses library instruction, information resources, and outreach and engagement initiatives for constituencies served by Pendergrass Library. Clients served include undergraduate and graduate students, researchers, faculty, and staff. Services provided by this position include in-person and online instruction, web page and tutorial development, promotional campaign management, targeted social media outreach, and marketing and branding. The position also provides scheduled and on-call public service desk support and coordinates with other campus units to provide in-library services for students, faculty, researchers, and clinicians. This position manages service partnerships with the UTIA and other student success groups on campus. This position's duties require collaboration with partners in the UT Libraries, the UTIA, and UTK. Responsibilities Instruction: Formulate, develop and assess instruction classes, technologies, and tutorials. \u2022Collaborate with UT Libraries colleagues to plan and develop information literacy instruction that supports the UT Libraries and the UTIA \u2022Create and teach instructional sessions to support information technology and library resources (e.g. using e-books; citation management tools; multi-media equipment) \u2022Participate in Pendergrass instruction assessment activities \u2022Formulate and create video and web-based tutorials and learning objects \u2022Organize and lead library orientations, tours and events \u2022Represent Pendergrass Library as an active participant on library and university instruction and general education committees, workgroups, etc. \u2022Additional instructional duties as assigned Outreach & Engagement: Formulate, develop, and implement library outreach and engagement initiatives for Pendergrass Library. \u2022Design, promote, implement, and assess outreach activities to connect users with UT Libraries\u2019 spaces and services \u2022Collaborate with the Pendergrass team and relevant library committees to maintain and develop the library\u2019s web services and pages \u2022Manage Pendergrass Library\u2019s social media presence and brand identity \u2022Cultivate and maintain cooperative partnerships with student success units across campus (e.g. Writing Center and Statistical Consulting) \u2022Connect library resources and services to a variety of patron groups by developing and initiating customized outreach, training, and support \u2022Communicate with library users to help identify, develop, and assess services and collections \u2022Direct student library assistants to support communication, marketing, and outreach activities \u2022Represent Pendergrass Library as an active participant on library and university outreach and engagement committees, workgroups, etc. \u2022Additional outreach & engagement duties as assigned Public & Research Services: Participate in in-person and virtual public services. \u2022Develop training materials and point-of-use instruction for supporting public services technologies, spaces, and collections \u2022Oversee public service desk functions at Pendergrass Library during assigned shifts \u2022Implement and interpret library policies related to circulation desk functions. Check out resources, add patron records, process incoming books, place holds and recalls on books, collect and waive fines \u2022Assist patrons (by phone, chat, and in-person) with general reference questions and database searching and provide specialized assistance to users of multimedia equipment, government documents and Institute of Agriculture publications \u2022Refer patrons to appropriate staff and librarian experts \u2022Make recommendations about relevant equipment and software purchases supporting graphic arts and creativity tools \u2022Coordinate with UT Libraries\u2019 Studio, OIT, and others in support of public services and selecting technologies \u2022Contribute to planning, policy development, and other department efforts in meetings and as assigned \u2022Additional public & research services as assigned Qualifications Qualifications Required: \u2022Master\u2019s degree in Library & Information Sciences or equivalent library degree. Candidates completing degrees by May 2018 are encouraged to apply. The expected start date for this position is June 2018 \u2022Ability to work effectively in a collaborative team environment, accompanied by a creative, flexible, positive and proactive attitude \u2022Ability to work on complex problems, find solutions and make independent decisions \u2022Ability to work well with faculty, staff, students, and members of the general public \u2022Strong organizational and time management skills with the ability to balance multiple tasks and set priorities \u2022Excellent oral, written, and interpersonal communication skills, including public speaking and instruction \u2022Knowledge of Windows operating system and familiarity with MS Office applications \u2022Ability to learn new software and systems \u2022Knowledge of social media, marketing, branding, or graphic design \u2022Working knowledge of academic research methods and processes \u2022Applied usage of online instruction and research tools and systems \u2022Experience working in public services \u2022Experience using social media \u2022Experience working in team environments Preferred: \u20224 years\u2019 experience working in libraries or instruction \u2022Licenses and\/or certifications in Social Media, Online Learning, Instructional Technology, Coding or any certifications applicable to main job functions \u2022Knowledge: Advanced graphic design or social media marketing; Experience working in an academic library or department \u2022Skills: Adobe Creative Suite or similar products; Social media account management tools; Using learning management systems like Canvas or Blackboard in a learning environment; Learning object design such as tutorials and videos \u2022Abilities: Media campaign management; Teaching based on learning outcomes \u2022Experience working in academic library outreach & instruction or library public services \u2022Use of Canvas instruction management system as instructor \u2022Design and use of online learning objects, tutorials, etc. \u2022Management of outreach and marketing newsletters, initiatives, or campaigns Application Procedures: A background check is required prior to hiring. In order to be considered for candidacy, you must submit a cover letter addressing the above qualifications and a current resume. Job Other ProfessionalCampus\/InstituteKnoxville Job Posting Mar 9, 2018, 2:27:47 PM EEO\/AA Statement \/Non-Discrimination Statement The University of Tennessee is an EEO\/AA\/Title VI\/Title IX\/Section 504\/ADA\/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status. Inquiries and charges of violation of Title VI (race, color, national origin), Title IX (sex), Section 504 (disability), ADA (disability), ADEA (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity (OED), 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone (865) 974-2498 (V\/TTY available) or 974-2440. Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.
The University of Tennessee, Knoxville