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Job Details

Head of User Services Tenure Track Librarian - 12 Mon

Company name
California State University, Sacramento

Sacramento, CA

Date Last Verified
Apr 12,2018

Posted on
Apr 11,2018

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Posting Details

Position Information

Job Title

Head of User Services (Tenure Track Librarian - 12 Mon)

Job Code

2920-Librarian 12 month

Full/Part Time

Full Time



Tenure Information

Tenure Track


Associate Librarian


Salary is dependent upon qualifications and professional experience


Library Dept

Hiring Department Summary

As the center of campus intellectual discovery, the University Library promotes teaching, learning, research, and scholarly communication at the University by integrating the Library with campus student success programs and instruction. One of twenty-three libraries in the California State University System, the Library holds over 1.4 million volumes, comprised of print and electronic monographs and serials, and is a Federal Document Depository. The Library's mission is to inspire excellence in teaching, learning, and scholarly activities. The University Library is undergoing rapid transformation with new leadership, a forward-thinking vision, and a deep commitment to improving the campus learning environment.

Librarians in the


system are represented by the California Faculty Association (


) under the Unit 3 Collective Bargaining Agreement. Library faculty are eligible for campus service opportunities, sabbatical and other leaves, and additional benefits including (but not limited to) medical, dental, and vision plans; paid leave (24 vacation days and one personal holiday per calendar year and one day of sick leave per month); and membership in


, the largest retirement system in the country. Library faculty must demonstrate professional competence, scholarly or creative achievement, and service to the University and community in order to meet university requirements for tenure and promotion.

Essential Duties

Reporting to the Associate Dean for Academic Services, the Head of User Services:

- Leads the setting of goals, objectives and priorities for User Services consistent with the Library's strategic plan, national standards, and best practices;

- Fosters a dynamic, welcoming, and user-oriented environment for students, faculty, staff, and community users through continuous innovation and assessment of user experiences;

- Manages departmental budget allocations;

- Leads a cohesive student assistant orientation and training program;

- Engages with the university community to plan, design, and implement new services and programs that improve service delivery to meet their changing needs;

- Applies data-driven decision making regarding improving, continuing and/or retiring services.

Required Qualifications



-accredited master's degree in Library and Information Science or international equivalent.

2. Three years or more experience supervising staff in a public services setting, including at least two years of library experience.

3. Ability to provide leadership for the delivery of excellent customer service.

4. Ability to initiate, develop, and assess innovative services and programs that advance strategic goals.

5. Strong organizational, and problem-solving skills; demonstrated initiative and service commitment to library users.

6. Demonstrated success in project management, including ability to manage multiple priorities.

7. Evidence of continued professional development, involvement, and contribution.

8. Demonstrated ability to work effectively with diverse populations that are reflective of a wide range of background and cultural heritage and social identities.

Preferred Qualifications

1. Demonstrated success in leadership of a user services or similar unit within an academic library.

2. Experience with space-planning and physical collection management.

3. Experience in managing a unit or department budget.

4. Experience working with assessment tools.

5. Experience in a consortial environment in the delivery of circulation and resource sharing services.

6. Demonstrated expertise in contemporary copyright issues and open access initiatives.

7. Experience working in a collective bargaining environment.

Posting Detail Information

Posting Number


Anticipated Start Date

Summer 2018

Initial Application Review


Open Until Filled


Special Instructions to Applicants






















Documents Needed to Apply.

In your Diversity Statement, please address the following: As an equal opportunity employer with a diverse staff and student population, Sacramento State is committed to creating an inclusive and effective teaching and working environment for all. What contributions are you most proud of that exemplify your awareness and sensitivity towards promoting an inclusionary environment? What have you learned working with diverse populations? Please limit your response to 500 words.

Eligibility Verification

Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa).

Campus Diversity Statement

Sacramento is one of the most diverse and integrated major cities in the country, and Sacramento State is committed to providing a quality education for all of our region's students. Our campus community represents the broad diversity of our state, and we believe that all are enriched and unified by this diversity. Sacramento State is especially interested in candidates who can contribute, through their teaching, research, and service, to the diversity and excellence of the academic community.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit (please use the apply button below).

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit for%2....

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification. For additional information, visit (please use the apply button below).

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

California Child Abuse and Neglect Reporting Act

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment.

Company info

California State University, Sacramento
Website :

Company Profile
Sacramento State is a vibrant metropolitan university that is among the largest campuses in the California State University system. We enroll a multicultural student body of 30,000, and graduate about 6,000 students each year. Despite our size, quality teaching in small classes remains a top priority. Students enjoy personalized attention from their professors, as well as extensive research and internship opportunities in Sacramento, the heart of California government.

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