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Job Details

Electronic Library Assistant

Company name
Kforce Government Solutions, Inc.

Location
Austin, TX

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Position located in Austin, TX. Second shift - 6am-2:30pm, Sunday-Thursday

Peripheral Equipment Operator (PEO) support services for projects that range from new system development and implementation, to operation and maintenance of existing systems. The Output Services Section provides computer print and tape services to support the operations. The Contractor shall provide PEO services in support of these operational support requirements.

The Contractor shall:

a. Operate current and future high technology peripheral devices such as self-loading tape drives, automated cartridge systems, high-speed impact and laser printers, and video display terminals associated with keyboards.

b. Monitor production workloads and prioritize tasks to ensure processing schedules are met.

c. Ensure that quality standards and those of the customer are met.

d. Monitor the tape system for outstanding requests, execute appropriate system commands (e.g., job entry system [IES], and multiple virtual storage [MVS] command), and respond to system messages within five (5) minutes.

e. Maintain equipment in accordance with manufacturer instructions and operational handbooks.

f. Identify, analyze, and resolve processing situations. Coordinate with appropriate technical support personnel.

g. Identify and analyze hardware problems, and initiate corrective action.

h. Document all incidents. Follow up with customer engineers and technical support personnel. Record incidents in problem reporting system. Inform appropriate personnel of problems. Summarize all incidents in a Monthly Incident Report.

i. Perform magnetic media duties, ensuring that the maximum amounts of scratch tapes are available for the cartridge system's silos on a daily basis.

j. Meet established safety standards.

Required: Associate Degree or 2 year technical school. 4 years of additional relevant experience may be substituted for education.

Company info

Kforce Government Solutions, Inc.
Website : https://www.kforcegov.com

Company Profile
KGS is an innovative technology and professional services provider specializing in Information Technology solutions and comprehensive mission and business support services. We work in close collaboration with our clients to truly understand their business and mission goals. Our approach is to design, build, implement, and manage solutions that measurably improve our client’s organizational performance. KGS is the confident choice to help you solve complex challenges that require unique expertise and inventive problem solving.

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