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Iowa City, IA

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Reporting to the Federal and State Information Librarian (25%) duties include shelving government documents and maintaining the reference collection. Reporting to the Circulation and User Services Librarian (75%), primary duties include working on the Service Desk providing assistance to **MEMBERS ONLY**SIGN UP NOW***. users in need of directional, basic reference, circulation, or technology assistance, including referral to an appropriate expert on campus or within the libraries.

The individual in this position is expected to meet performance standards as determined by the supervisor, e.g., quantity, quality, timeliness, civility.

• Performs a full range of services while at the Service Desk, including functional supervision of student staff. Duties include greeting users, retrieving **MEMBERS ONLY**SIGN UP NOW***. materials, helping users locate materials, and checking in and out **MEMBERS ONLY**SIGN UP NOW***. items, including notebooks and peripheral equipment.
• Performs maintenance of stack microfiche cabinet areas, including shelving, shifting, signage, and managing inserts to loose-leaf binders and re-shelving of print, CD-ROM and microfiche Government Publications.
• Provides local technical support and informational tours for the One Button Studio collaborating with **MEMBERS ONLY**SIGN UP NOW***. and Information Technology (LIT) and Information Technology Services (ITS) for additional support.
• Assist patrons with routine issues related to public printers, copiers, scanners, hardware and software. Refer non-routine issues to IT staff
• Responsible for responding to building, facility, or security emergencies and ensuring a scholarly environment. This requires knowledge of Main **MEMBERS ONLY**SIGN UP NOW***. policy and procedures concerning facility and security emergencies and the ability to respond to them in a timely and efficient manner. Receives and coordinates access to classrooms, study rooms, and other spaces locked in the evening, based on user and security issues.
• Coordinates with cataloging, acquisitions, and preservation departments, including performing inventory, holdings confirmation, binding preparation, and cataloging.
• Utilize Skype for Business (IM), email, telephone or other technologies to communicate with colleagues and users as needed.
• Engage and communicate with patience, attentiveness, clarity, tact, and courtesy.
• Infuse positive language into customer interactions.


1. Three years of **MEMBERS ONLY**SIGN UP NOW***. work experience, or

2. A combination of related work experience, undergraduate education, and/or post-high school **MEMBERS ONLY**SIGN UP NOW***. training totaling four years.
Before applying for the **MEMBERS ONLY**SIGN UP NOW***. ASSISTANT III position, please read the Minimum Qualifications
Work Samples will be administered to determine proficiency for approved Special Qualifications.
Before you can apply for a specific opening, you must have an ACTIVE ELECTRONIC
MERIT EMPLOYMENT FILE with UI HR Employment Services. If you have already done so, please login. If you have not, please read our introductory page.
Background checks(criminal history, child/dependent adult sexual abuse) will be conducted on final candidates for all positions in UI Hospitals and Clinics. Background checks may also be conducted for other positions.
For information about applying for Office and Clerical
, Service
, or Technical/Craft
positions, please go to Merit Application Procedures
or **MEMBERS ONLY**SIGN UP NOW***']);">**** or 800-272-6400 (Iowa Toll Free).
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran. The University also affirms its commitment to providing equal opportunities and equal access to University facilities. Women and Minorities are encouraged to apply for all employment vacancies. For additional information on nondiscrimination policies, contact the Coordinator of Title IX and Section 504, and the ADA in The Office of Equal Opportunity and Diversity
, 319/335-0705 (voice) or 319/335-0697 (text), The University of Iowa, 202 Jessup Hall, Iowa City, Iowa, 52242-1316.
Persons with disabilities may **MEMBERS ONLY**SIGN UP NOW***']);">**** or **MEMBERS ONLY**SIGN UP NOW***']);">****
, to inquire or discuss accommodation needs.
Prospective employees may review the University Campus Security Policy and the latest annual crime statistics by contacting the Department of Public Safety
at 319/335-5022.
Human Resources
Privacy Policy
Non-Discrimination Statement
Federal EEO Rights
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Copyright © The University of Iowa
2018. All Rights Reserved.

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