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Library Assistant - North Sarasota Library

11.87 - $14.56

Sarasota, FL

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Library Assistant - North Sarasota Library (Full Time) (Official Job Title: Customer Service Representative I): The Library Assistant (LA) establishes a high-level of customer service by positively interacting with citizens as well as internal customers and co-workers. As a direct point of ****.56
Certification Required?
Job Type
Job Type
-> Full-time
Type of Library
Job Classification
-> Public
Minimum Qualifications: A High School Diploma or equivalent and one year experience in clerical or public contact work and working knowledge of computer and hardware systems dealing with public response.

Preferred Qualifications: Customer service experience working in libraries or similar settings. Spanish language skills.

Job Based Competencies: Demonstrates customer service skills, courteous, sensitive, and tactful, with rapport and discretion. Ability to manage challenging customer service situations. Speaks clearly and distinctly. Supports and respects diversity. Good listener who communicates well with others and demonstrates openness, sincerity and honesty. Enjoys reading and using materials commonly found in libraries and helping others of all ages enjoy and use library resources. Technical knowledge of phone and computer hardware/software is required. Ability to use standard computers, software and business equipment.
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