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Job Details

Library Paraprofessional

Company name
Office of the Legal Defender - Maricopa County


Queen Creek, AZ

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Overall Job Objective Position Overview The Library Paraprofessional performs paraprofessional library work, such as programming, basic reader's advisory and reference services.This full time position will be assigned to work at the Queen Creek Library located at 21802 S Ellsworth Rd, Queen Creek, AZ 85142. Position Qualifications Minimum education and/or experience:Associate's degree in Library Science, Education, Liberal Arts, Social Science, Information Management or related field and two (2) years of library experience. A combination of related post-secondary education and/or experience may substitute for the minimum requirements on a year per year basis. Knowledge, skills, and abilities:Knowledge of:A variety of programming topics to deliver to children, teen, family and/or adult audiences.Skilled in:Areas of emotional intelligence including positive attitude, good judgment, and a commitment to teamwork, public service and the Mission of the Maricopa County Library District.The use of a computer including the ability to use and navigate programs within the Microsoft Office suite (Word, Excel, Outlook).Typing/keyboarding.Using a wide variety of technology and library/internet resources, including basic proficiency using smartphones, tablets and databases.Planning and presenting library programming to diverse audiences.Providing instruction style offerings, such as technology or computer classes, children's story times, teen programming, and library tours.Working safely without presenting a direct threat to self or others.  Ability to:Demonstrate excellent customer service skills; professional telephone, online and in-person etiquette; good problem solving capabilities.Display initiative, flexibility and receptiveness to ideas, changes and responsibilities.Work cooperatively with other employees and the general public.Develop an understanding of and provide information relating to available library services.Learn job related material primarily through oral instruction and observation, which takes place mainly in an on the job training setting.Comprehend and make inferences from written material.Produce professional emails and communications.Provide basic instruction and/or assistance to customers for computer related issues.Provide basic instruction and/or assistance to customers for devices/library offerings.Conducts effective reference interviews with library customers and provide basic reference resources.Work effectively under stress.Work on several projects to meet deadlines by working independently or in a group setting.Preferred education and/or experience:Bachelor's degree or higher in Library Science, Education, Liberal Arts, Social Science, Information Management or a closely related field. Advanced library experience. Experience working with a public library (paid, internship and/or volunteer experience will all be considered). Paraprofessional library skills acquired through a specialized educational training program. Preferred training, certifications and/or other special requirements: Experience with library-related automation systems and/or information retrieval from library-related databases. Working conditions: This position works in a library environment.  Scheduling is varied, continually dependent on Branch needs, and often requires evening and weekend availability.  Lifting bins, pushing carts, stooping (to shelve), kneeling (to shelve), walking to assist customers with finding materials, walking to and from staff area to public area, lifting cash drawers from the safe, moving craft and program supplies from various storage areas to site of program in the library and off-site. Lifting floor to waist - 20lbs; Lifting waist to shoulder - 5lbs; Lifting shoulder to overhead - 1lb; Carrying a distance of 50ft - 10lbs; Pushing/pulling a distance of 100ft - 50lbs. Essential Job Tasks Provides exceptional customer service in both English and Spanish to internal and external customers using the Library District's Great Expectations customer service model.Provides basic reference and reader's advisory services to customers.Retrieves bibliographic data and item status; place reserves.Receives, processes, sorts and prepares materials for shelving.Shelves, shelf-reads and shifts materials.Assists customers in the basic use of computer systems (including the online catalog, the Internet, and various databases).Responds to customer concerns.Prepares daily cash summary, balances monies received, and balances cash drawer.Assists in preparing and implementing service area public attendance programs in English and Spanish.Prepares handouts/activity sheets and props, as appropriate.Conducts school visits, group tours and community outreach.Selects and requests programing supplies.Prepares and presents public attendance programs.Participates in collection development of assigned area(s).Makes collection recommendations to central selectors/branch liaison.Assists with weeding, shifting, etc., as needed.Assists in the overall operation of the Service area.Creates reading logs, brochures, signage, posters, bulletin boards, letters, bookmarks, bibliographies, games, promotional displays and pamphlets.Performs routine opening/closing procedures.Participates in cross-training.Compiles and reports required statistics.Upholds Library District service standards and participates fully as a MCLD Citizen.Serves on standing and/or ad-hoc committees.Demonstrates timely attendance and completion of work.Adheres to Library District policies and procedures.Demonstrates respect for customers and fellow staff, and fosters a collaborative team environment.Participates fully in all meetings, as required.Maintains personal and  professional development.Complies with the Maricopa County Code of Ethics. Selection Procedure The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified.  Those selected will be assessed based on evaluation of listed education and experience.  The hiring authority will interview and select the successful candidate from a list provided by Human Resources. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation.  A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County.  These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.Typically, successful candidates are hired at a salary rate up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances.

Company info

Office of the Legal Defender - Maricopa County
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Company Profile
The Maricopa County Office of the Legal Defender provides court appointed counsel in criminal, dependency and severance cases. This site is designed to provide information about our office along with resources for clients, family members and the general publ - See more at:

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