City of Lafayette
General Summary What you love : \u2022 The energy and enthusiasm of a library buzzing with children and families in creative play \u2022 Engaging a diverse community \u2022 Planning and presenting story times and other programs for all ages (this means singing silly songs and being playful in front of a crowd or collaborating to create activities and events that meet the needs and interests of tweens, teens and adults.) \u2022 Collaborating with colleagues and community members \u2022 Providing excellent customer service \u2022 Creative problem solving \u2022 New and ever changing opportunities to provide service inside the library and beyond What you know: \u2022 Library principles, trends, and services \u2022 Child and adolescent development \u2022 Early literacy principles and initiatives \u2022 Digital literacy \u2022 Reader's advisory tools and resources \u2022 Collection development resources and practices \u2022 How to organize and prioritize tasks \u2022 Experience in planning programs and special events\u2022 Spanish language skills, strongly preferred What you'll do : \u2022 Coordinate the weekly Reading Buddies literacy enrichment program \u2022 Collaborate in the planning and implementation of other library programs and events \u2022 Participate in the public service desk rotation, (some nights and weekends required) \u2022 Participate in work committees and teams with responsiveness, courtesy, and tact Essential Functions Provides excellent customer service and maintains a courteous, positive image of the library when interacting with customers and staff; works at library service points providing information, reference services, and reader's advisory services; answers questions regarding library policies, procedures, and records; and maintains customer and staff confidentiality. Assists in the creation, promotion and presentation of library programs, both in the library and through outreach activities; may coordinate with individuals and community organizations to plan and schedule special programs and services; maintains and reports accurate records of programs and services provided. Helps to evaluate, recommend, and select materials for the library's collections; helps to maintain collections through weeding and rotation of materials. Helps customers with the use of library equipment and resources, including computers, e-readers, the online catalog, automated reference tools, the Internet, databases, printers, scanners and new technologies. Keeps informed of library information and changes via electronic and written communication and attendance at staff meetings. Completes special projects as assigned, in a timely manner. May coordinate and direct volunteers. Keeps current on library trends and technology. Performs other related duties as assigned. Typical Qualifications KNOWLEDGE: Knowledge of basic library functions and procedures; library principles and trends; familiarity with basic reference tools and philosophy; computer operations and information retrieval processes; collection development principles, and reader's advisory tools. SKILL: Proficiency in the operation of equipment necessary to perform the functions of the job; excellent customer service skills and strong computer skills. ABILITY: Ability to communicate effectively, both orally and in writing; plan and perform assignments with initiative and judgment under minimal supervision; think and act appropriately under pressure and work effectively in a team setting. Some positions require bilingual abilities. Mental: Alertness, precision, resourcefulness, flexibility, tact, ingenuity, problem solving, spatial perception, auditory discrimination, speaking, memory, concentration, judgment, writing, reasoning, initiative, patience, visual discrimination, persuasiveness. An asthetic sense, writing ability, and imagination. EVIDENCE OF QUALIFICATIONS: TRAINING: Some college required EXPERIENCE: One (1) year work experience in public library services or any equivalent combination of training and experience in customer service that provides evidence that the applicant possesses the required knowledge, skills and abilities. Special Requirements A positive, forward thinking attitude and a willingness to take calculated risks.
City of Lafayette