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Library Technical Assistant II - University Libraries

Company name
West Virginia University

Morgantown, WV

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Job Description:

West Virginia University Libraries invites applications for a Library Technical Assistant II. This position will carry out Access Services departmental operations, act as a resource member and assume responsibility for providing assistance in the general operations of the Public Services desk. The Library Technical Assistant will spend a large portion of time at the public service desk, working with library patrons and student employees.  In order to be successful in this position, the ideal candidate will: 

Participate in rotating shifts at the public Access Services Desk, managing all circulation transactions through use of the WorldCat Management System and ILLiad system. 

Assist patrons with inquiries and complaints, collect and update fines records, instruct users in making requests for items from various systems, as well as database searching and WorldCat Local. 

Supervise the task assignments of up to 5 student assistants per hour, directing students to do item pickups, stack straightening, shelving and shelf reading materials, and any other stack maintenance projects as needed. 

Oversee and coordinate all borrowing and loaning activity done via E-ZBorrow for the Downtown Campus Library, including transactions of books received, maintenance of transaction database, notification of users, etc. 

Maintain accurate monthly statistics for both borrowed and loaned material. 

Scan/digitize materials requested through the RapidILL service and through the libraries’ document delivery service. 

Handle and oversee building security and patron safety as required. 

Pay Grade:

 12  Work Hours:

 Tuesday through Thursday until 7 p.m.; Fridays from 11:15 a.m. to 7:15 p.m.; Saturdays 9:30a.m. to 7:15 p.m. This position is responsible for closing the Library on Friday night and both opening/closing the Library on Saturday. 

Due to the nature of the position and the schedule, circulation desk contact hours are a significant portion of the incumbent’s responsibilities. This position may also participate in a rotation for weekend, holiday and/or extended hours coverage during Dead Week and Finals Week. 

Associates degree or an equivalent combination of education and directly related experience

One (1) year of library or computer experience; academic library experience is preferred

Experience in academic library operations, library cataloging, money handling, record keeping and report writing 

General knowledge of the Library of Congress classification system and/or Dewey Decimal and Superintendent of Documents classification systems 

Ability to learn library software and databases, such as WorldCat Management System, ILLiad and E-ZBorrow 

Strong public service attitude is important; the person in this position spends the bulk of their time at a public service desk, strong communication skills are required

Ability to operate and maintain basic office and library equipment 

Company info

West Virginia University
Website :

Company Profile
West Virginia University, founded in 1867, has a long and rich history as a land-grant university. In 1862, President Abraham Lincoln signed the Morrill Act, offering land grants of 30,000 acres of federally owned land to each state that agreed to establish a college to teach agriculture and the “mechanic arts” (engineering). The State of West Virginia was formed the following year and, shortly thereafter, the state’s legislature accepted the terms for the Morrill Act to raise the money to start the new land-grant college they called the Agricultural College of West Virginia. In 1868, the school’s name was changed to West Virginia University. WVU Presidents Rhodes Scholars History of the Mountaineer The information below is taken from Dream Big, Dream Here: Welcome to West Virginia University (Littleton, MA: Tapestry, 2007), chap. 8. Photos provided by WVU Photography.

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