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Job Details

Admission and Records Assistant II

Susanville, CA

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Performs specialized clerical duties to support admitting and registering students for courses. Updates and maintains student records. Provides technical assistance and information to students, staff and the public regarding College services, programs, policies, and procedures.
Education and Experience:
The position requires a High School diploma or equivalent. Additional business or secretarial training preferred. Requires three years of increasingly responsible clerical or record keeping experience within a college registration, school registration or hospital admissions office.
Knowledge and Skills
The position requires:
Record keeping, general office, and clerical skills
A working knowledge of applicable college services, requirements, policies, and procedures governing admissions
A working knowledge of computerized programs used for student information, including data entry techniques
Sufficient organizational skills to maintain up-to-date and accurate student files
Sufficient human relations skills to convey information and a positive image to students, faculty, visitors, and staff
Sufficient writing skills to compose memos and correspondence using correct grammar, punctuation, and spelling
Sufficient math skills to add, subtract, multiply, divide and compute percentage and grade point average
Requires the ability to:
Maintain a complete set of records and reports consistent with defined requirements
Interact with a wide range of contacts with courtesy and patience
Maintain the confidentiality of student records and information
Perform all of the clerical and record keeping duties of the position including operation of computer software programs designed for student information
Meet schedules and time lines in a high volume work environment
Interpret rules, policies, and procedures associated with the area of responsibility
Physical Abilities
Sufficient ambulatory ability to retrieve work materials
Sufficient hand-eye coordination to recognize numbers, letters, and words; to use a typewriter style computer keyboard
Auditory ability to carry on conversations in person and over the phone
Visual acuity to recognize words and numbers
Provides assistance and information to students regarding admissions, registration, records, enrollment, fees and other areas of student services
Instructs students on the correct ways to complete forms and applications; explains the applications, requirements and restrictions; reviews completed forms for accuracy and completeness
Processes application forms, reviewing student records for changes in status; processes requests for transcripts, records and other information; analyzes and determines the status of applications and forms, referring problems or unique situations to a supervisor for assistance and resolution; notifies students of the need for additional information
Enters application data onto a computerized student information system; makes residency determinations, computes and collects fees, and accounts for money collected
Processes registration and enrollment changes; assures accurate posting of student grades, changes, and drops; assures accurate accounting through computer entry of enrollment changes and fees collected or owed
Responds to requests from other departments, educational institutions, and agencies involving the verification of student status and records; prepares and transmits routine correspondence for students, verifying student status and other information
Maintains student records including updating demographic and vital information and posting grades and changes
Reviews periodic reports, editing and correcting student files for conflicting or missing information; collects, compiles, and summarizes information to support report preparation
Provides guidance and training in admissions procedures to staff who are visiting remote sites, students and temporary workers
Prepares and revises class rosters for distribution to the appropriate sources
Answer telephones and provide information and assistance as required
Performs other duties as assigned that support the overall objective of the position
Required Documents:
Cover Letter, Resume/CV, Unofficial Transcripts (Degree Posted)

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