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gt Printer-friendly gt Learning Commons Customer Service Representative - Part-Time - Southeast Center

Company name
Delaware County Community College

Media, PA

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Delaware County Community College invites applications for a part-time Learning Commons Customer Service Representative

in our Learning Commons.

This position provides

library, technology and tutoring services to Delaware County Community College students. The LC Customer Service Representative primary responsibility is to provide general customer services assistance including information and referral, triage reference, circulation, and technology services with a commitment to customer satisfaction.

Primary responsibilities include but not limited to

Assist students with preliminary reference, technology, and informational questions

Answer telephones and provides routine information or refers and transfers call

Check-in and check-out library materials and technological equipment at the circulation desk using an automated circulation system

Shelf materials according to Library of Congress circulation system

Help patrons locate library materials

Ensure accurate library shelving by shelf-reading

Troubleshoot Learning Commons equipment

Enforce Learning Commons policies and procedures

Proctor exams for students

Process student identification cards

Work on special projects and assigned training activities

Perform other duties as assigned


The ideal candidate must have a High School Diploma or GED; Associates Degree preferred; One year of library experience preferred; Good organizational, communication and interpersonal skills; Basic technology skills; Ability to multi-task and work independently as well as collaboratively; Commitment to and support of a diverse community.

DCCC is an equal opportunity employer.

Company info

Delaware County Community College
Website :

Company Profile
Delaware County Community College is an accredited, public, two-year college. Since its founding in 1967, Delaware County Community College is the center of educational opportunity in Delaware and Chester Counties. Here, students find affordable open admission to higher education and can earn and Associate of Arts (A.A.), Associate of Fine Arts (A.F.A.), Associate of Science (A.S.) or an Associate of Applied Science (A.A.S.) degree. The College’s competitive programs offer dual enrollment and transfer options to four-year colleges and universities. Whether you’re looking to work toward a bachelor’s degree, advance your career by earning an associate degree or professional certificate, or just take a course for personal fulfillment, you can find yourself here.

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