I. Position Summary: The Academic Program Director & Learning Resource Center Coordinator (APD/LRCC) provides vision, leadership, and sound management principles to ensure academic programs offer superior learning environments to a diverse student population. The APD/LRCC collaborates with the campus Director of Education to ensure excellence in instructional delivery and program continuity, as well as student success, retention, and satisfaction. The APD/LRCC is instrumental in developing and implementing updated and innovative academic programs by serving on campus and college-wide committees. Selects and maintains an up-to-date collection of materials for the Learning Resource Center and teaches and promotes information literacy to faculty and students.
II. Major Responsibility Areas:
MRA #1. Academic Support. Ensures excellence in classroom, student development activities, and educational support to faculty and students to facilitate student acquisition of the personal, interpersonal and professional/vocational skills needed to be effective in the vocation he/she has chosen to pursue.
• Communicates with program instructors to ensure students and course needs are met according to program requirements;
• Monitors classroom and online activities according to program requirements to ensure students are engaged and encouraged and assists in developing and maintaining both personal and professional development;
• Provides learning resources and teaching materials, including textbooks and educational software that are appropriate and pertinent to the program requirements to ensure quality education;
• Provides guidance and mentorship on innovative delivery of instruction;
• Reviews student evaluations for all instructors in programs within the area of responsibility.
• Holds regular department meetings with faculty to ensure communication and buy-in on key strategic initiatives within the academic program and college as a whole;
• Ensures program faculty recognize and address differences in learning abilities of diverse student populations;
• Completes instructional observations in alignment with Daymar College policy and procedure guidelines;
• Ensures compliance with state and accreditor standards and regulations. Works with Campus Resource Center (CRC) academic personnel and Vice Chancellor of Academic Affairs and Director of Learning Resource Systems to ensure compliance with state, national, programmatic and accreditor’s standards and regulations;
• Leads development, management, and meetings of quarterly Program Advisory Boards in alignment with Daymar College policy and procedure guidelines
• Provides faculty members with educational support by meeting with Lead Instructors in order to determine what materials they need available in the Learning Resource Center for their programs
• Maintains a special collection of materials in a separate part of the Learning Resource Center for faculty use
• Maintains tutors and schedules that will serve the need of current active students
• Designs and maintains a database of current students willing to tutor other students
• Evaluates the effectiveness of the tutoring program
• Makes recommendations for enhancing the tutoring program
• Teaches information literacy in all programs to students to assure student success
MRA# 2: Student Relations/Student Mentoring Proactively manages, mentors students in their program for learning outcomes and career progression. Proactively mentors students and effectively supports students at risk of attrition due to poor attendance, unsatisfactory academic progress or other at-risk indicators.
• Engages in timely intervention with at-risk students when early signs suggest students’ lack of engagement;
• Interventions should be frequent, by email, phone, text, and in person meetings - must be documented in CampusVue.
• Communication to Director of Education and the appropriate other Academic Program Directors when students exhibit early warning signs (such as lack of attendance, not meeting competency level expected, low grades, missing assignments or instructor feedback).
• Regularly monitors student academic progress via CampusVue, Canvas, and communication with program faculty;
• Promptly (within one business day) responds to emails from students and faculty;
• Ensures that faculty in program are responding to student questions and concerns within 24 hours;
• Ensures that faculty in program are posting daily attendance and grades for assignments in a timely fashion not to exceed 72 hours;
• Monitors the amount of time instructors are allowing for students outside of classroom to address concerns;
• Advises instructors on best practices related to resolving student concerns and/or complaints;
• Coordinates student support activities with key stakeholders in other functional areas to connect students to appropriate resources to resolve personal and academic issues;
MRA# 3: Campus and Community Involvement. Participates in campus and community professional activities and meetings in order to stay informed of current private and political events that will foster professional growth.
• Reads current professional periodicals and keeps abreast of current developments in field(s) of expertise;
• Attends job-related seminars and workshops;
• Maintains memberships in professional organizations;
• Assists in securing community leaders, knowledgeable professionals and employees to serve on the Program Advisory Board in order to create and maintain a positive and visible image;
• Attends graduation previews, graduations, meetings, and other school-related functions when possible;
• Keeps active in the community and seeks ways to attract community, business, and other special interest leaders and people to visit the campuses across the enterprise.
MRA# 4: Learning Resources Center Operations. Selects, maintains and supervises the center ensuring the collection of materials is up-to-date and meets the minimum standards established by the College’s accrediting agency.
• Maintains the print collection at a current and usable level
• Maintains electronic/online learning resource materials
• Selects and orders current print materials that will enhance the College’s curriculum
• Provides professional assistance to both students and faculty so that their experience in the Learning Resource Center will be positive and of educational value
• Provides educational assistance in locating materials through the use of a computerized/automated library catalog system
• Gives detailed instruction on how to use the automated catalog system to both students and faculty members
• Communicates the statistics on use and current collection use of the Learning Resource Center to evaluate the relevance and effectiveness of curricula in the designated course program
• Assists the Director of Education in developing and implementing updated program content
• Develops an database to be demographically specific to our students population that will enable the College to ascertain our student’s needs
• Teaches information literacy in all programs to students to assure student success
Other duties as assigned.
Job Requirements: The following job requirements represent minimum levels of education, experience and competencies/abilities needed to perform this job successfully:
1. Education: Must meet academic requirements for instructors in the discipline/program. A master’s or doctoral degree is preferred (unless required for instructor in discipline);
2. Experience: Must have at least four years of documents teaching or training experience. Experience with online and/or hybrid learning models is preferred; Must have minimum four years work experience in the discipline/program field; Must have minimum four years of work experience in a library or similar setting; If the field requires special licenses or certifications, these licenses and certifications are required to be in good standing in the state of practice;
3. Competencies: Incumbent must (be) able to:
• Project a professional image and provide outstanding customer service
• Keep commitments, meet deadlines and achieve demanding results
• Organize and execute around multiple priorities
• Schedule appointments and interview prospective students
• Close and follow up with students
• Motivate others to act, to include overcoming objections and resistance to change
• Communicate effectively, both orally and in writing
• Speak effectively to both large and small groups of people
• Prepare and conduct effective presentations
• Demonstrate excellent listening skills, to include listening not only for content but for motive
• Cooperate and collaborate as a member of a team
• Use Microsoft Word, Excel and Powerpoint to prepare and maintain records, correspondence, reports and other data
• Work days and some evenings and Saturdays if/when required
• Attend meetings and training events, which may include occasional travel
• Embrace and demonstrate on an ongoing basis the Company’s core values of Continuous Improvement, Excellence, Innovation, Integrity, Respect, Service, Teamwork and Having Fun.
4. Physical and Mental Requirements:
Physical Requirements: This job requires normal physical mobility, including the ability to sit and stand for extended periods of time, reach with hands and arms, talk and hear. Normal hand-eye coordination; arm, hand and finger dexterity, including the ability to grasp and lift up to 40 pounds, is also required.
Mental Requirements: This job requires the ability to read, recall, write and understand information. This job also requires the ability to work under moderate pressure and to manage multiple tasks concurrently.
Environment: This job is normally performed in a clean, well-lighted, heated and cooled office area/classroom.
The purpose of this job description is to document the Major Responsibility Areas (MRAs) and key Duties normally required of this position. This job description in no way states or implies that these are the only responsibilities or duties to be performed by incumbents. Associates are expected to follow all job related instructions and perform any other duties assigned by their supervisor(s).
The Company is an equal opportunity employer and does not discriminate with regard to employment, promotion, pay or place of work because of race, religion, national origin, sex, sexual orientation, disability or age. Employment with the Company does not constitute a contract for any specific period of time and any associate is free to resign at any time, with or without a reason, just as the Company may end an associate’s employment at any time, with or without a reason. The Company will, in compliance with the ADA, accommodate essential job functions whenever feasible.