Reporting to the Associate Director for Administration and Access Services, the Head of Circulation provides service-oriented, forward-thinking leadership for the circulation department. Supervises and manages all circulation operations and services, including document delivery, interlibrary loan, circulation, stacks maintenance, reserves, public spaces and closed stacks. Responsible for ensuring library is open and staffed during all operating hours. Trains, develops, and evaluates staff of three paraprofessionals, three technicians, and student workers.
BA/BS required, MLS/MLIS preferred. Minimum of 3 years experience in a library public services department and MLS/MLIS or minimum of five years experience without MLS/MLIS degree. Strong interpersonal, management, conflict resolution, oral, and written communication skills. Demonstrated knowledge of library public services, including circulation, reserves, stacks maintenance, and integrated library systems, preferably Ex Libris Alma. Must have the ability to work independently and function in a collegial, teamwork-based environment, managing multiple priorities and a fast pace while maintaining focus on customer service. Ability to occasionally lift or move up to 50 lbs., regularly push loaded book carts, frequently travel between multiple floors and library locations and frequently climb, balance, stoop, kneel, and reach. Familiarity with legal materials or academic environment and previous supervisory experience a plus. Preferred: Record of increasing responsibility in a public services department and active engagement in professional associations or contributions to library literature.
BOSTON, Massachusetts, United States
Website : http://www.bu.edu/
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