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Job Details

Director of Library and Academic Support Services

Company name
Henry Ford College

Dearborn, MI

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Requisition ID:


Job Title:

Director of Library and Academic Support Services


Other - Academic


Main Campus

Employment Type:


Bargaining Unit:


Compensation Type:


Compensation Range:

$83,305 - $90,172



nry Ford College


is a


public college located in Dearborn, Michigan

that serves 19,042 students annually

. Founded in 1938,

it continues to be dedicated to preparing students for a rapidly changing world and workplace by offering more than 120 associate degree, career and university transfer programs and a Bachelor Degree in Science in Culinary & Hospitality Studies.

Henry Ford College offers competitive compensation packages including comprehensive benefits for full-time faculty, administrative, and staff positions. Please see collective bargaining agreements for details at (please use the apply button below) .


Director of Library and Academic Support Services


The Director of Library and Academic Support Services is responsible for transforming the Eshleman Library into a twenty-first century teaching library, creating a space for community college learners to experience individual and collective knowledge-gathering. The Director appreciates and understands how community college learners use information and works to enhance students' ability to access knowledge through various tools and approaches to learning. The Director possesses an awareness of how diversity and cultural inclusion enhances teaching and learning; advocates for under-served learners; and, aspires to design a library that helps to achieve these values. The Director facilitates and oversees the gathering of information and provides leadership in strategic planning processes, including budget development and management. The Director also coordinates national assessment and accreditation reporting, contracts, budgetary analysis, library design and long-range planning. The Director hires, reviews, and manages staff but also encourages professional development, assisting with the best practices for the teaching of information literacy. The Director collaborates creatively with other disciplines and programs to present students with interdisciplinary learning opportunities to achieve shared-student success. The Director supports the students' need to make connections between course knowledge and their prospective careers by seeking partnerships with local corporations and cultural institutions, such as museums and philanthropic organizations. Further, the Director participates in fundraising initiatives and fosters partnerships with community and college libraries, the Dearborn/ Metro-Detroit community, and professional networks and consortia. In addition, the Director provides administrative vision and leadership for growing and improving Academic Support Services, including a large and effective Learning Lab, Tutorial Services and other resources that enhance student learning beyond the classroom.


Master of Library Science (or equivalent) from an ALA accredited institution

Minimum of five (5) years of experience in academic library management

Experience in library stakeholder development.

Demonstrate knowledge of innovative library systems and the ability to evaluate, implement, and manage multiple sophisticated inter-operating technologies for increased ease of library user access and efficient management of resources.

Knowledge of library compliance regulations.

Ability to maintain confidentiality of sensitive student and patron records.

Ability to maintain and develop campus, community, statewide, and national presence within the field, providing HFC with continued outreach to the broader communities served.

Ability to resolve problems and complaints, and develops solutions.

Knowledge of ALA accepted professional standards.

Demonstrate the ability to communicate complex information regarding library systems and academic service, related policies, and procedures to faculty, staff, students, and other stakeholders.

Demonstrate administrative skills that reflect good judgment and discretion.

Demonstrate project planning, management, and completion; time management; and priority setting skills.

Illustrate significant and sustained library, management, strategic planning and assessment, and administrator experience.

Exemplify broad knowledge of educational pedagogy and the needs of underprepared students.

Understand and acknowledge the individual and interrelated roles of libraries and learning centers at the community college level.

Demonstrate strong computing skills and knowledge of current technology trends and their application in a library setting.

Knowledge of creating and maintaining departmental budgets.


Experience in higher education library architecture, planning, and design preferred.

Experience with Innovative /Sierra or a comparable system preferred.

Experience in library and/or organizational fundraising preferred.

Experience with multiple layer systems for discovery, assessment, serials management, collection development, and fund systems such as Summon Intota preferred.

Experience with LibGuides, mobile devices, and social networking tools preferred.

Experience with profiled acquisitions preferred.



Develops, Implements and Manages Strategic Planning for Eshleman Library

Establishes, implements and manages a vision, mission and continuous strategic planning for the library.

Demonstrates a deep understanding of information literacy, critical thinking, and the national frameworks that guide academic library services.

Advocates for and represent the Library within and beyond the College's learning community.

Creates a space that provides an inviting atmosphere conducive to student learning and ensure that collections are stored and accessible for all users.

Provides management and vision for space maintenance, planning, design, etc. as applied to the building, furnishings, and technological capacities.

Develops, creates, implements, and evaluates an annual library budget, acknowledging benchmark, accreditation, user needs, and funding.

Implements policies and procedures for library operations, and assess their overall effectiveness to ensure that best practices are incorporated to meet the College's strategic goals.

Ensures that the College is in compliance with regulatory, legal, administrative, collectively bargained, contractual, and procedural and security standards applicable to assigned operations.

Supports stakeholder input, long and short-term project management, assessment and reporting plans, information literacy, and future planning.

Through collaborative development, provides structure to library staffing teams, empowering employee growth, ownership, and creativity in problem solving.

Involves the Faculty Library Committee in regular reporting updates and current library innovations.

Guides the development of a fundraising improvement plan for long-range redevelopment of services with an awareness of the College's changing needs.

Gives presentations to employees and supervisors.

Works with the Vice President of Academic Affairs, faculty and staff to create assessment, benchmark, accreditation, reporting and other appropriate documentation to quantify activities of the library and demonstrate continuous improvement.

Serves on College and departmental committees related to Library objectives.

Serves on library organization boards and committees to further knowledge of the library field and advance library issues.


Oversees Management of Public Outreach and Research, Collection Management Services, and Circulation and Systems

Creates a climate in which direct reports can be productive, grow professionally and meet the needs of the College. Identifies and recommends appropriate professional development to advance knowledge and expertise in the area as needed.

Through library staffing teams, manages all operations in the Library on a day-to-day basis with primary mission pointing toward meeting or exceeding the strategic outcome goals put in place each year.

Facilitates development of accurate and current job descriptions, interviewing, onboarding procedures, and training of new incoming staff in coordination with teams and shared current expectations of library services.

Facilitates the development of library-wide policies and procedures to guide cross-functional empowerment, flexibility, and continuous consistency in teaching and research services.

Supervises, and appraises Library staff, including full-and part-time librarians and support staff on a daily basis, ensuring all promote a positive learning environment. Secure substitutes when needed.

Empowers the development of support staff to hire, train, evaluate, award, and develop training for student worker cadre with general oversight.

Conducts regular meetings with staff and participate in the Faculty Library Committee in order to promote the mission of the Library.

Addresses issues with attendance of library staff. Facilitates student employee problem solving when needed.

Leads the strategic planning for collection resource management and empower library staff with the ability to collect, assess, evaluate, order, and manage the plan. Provides guidance to professional staff when necessary.

Prepares training manuals, annual report, committee reporting, presentations, marketing, outreach, and other materials as needed in conjunction with staff, faculty, and public requests.

Develops the policies and procedures for support staff who provide the collection of fines and other library fees.

Manages the development of multilayer library automation software including library management system, discovery layer system, interlibrary loan functions, consortia online reference systems, research guides systems, etc.

Facilitates the library's participation in MelCat, the statewide inter-library loan service.

Serves as one liaison with service vendors for library photocopiers, print management system, and microfilm readers.

Develops office equipment plans and provide employees with necessary expertise so they are able address routine daily equipment maintenance needs.

Provides regular reporting to the Vice President of Academics in measuring student success and retention for students using library services.

Serves on library and campus committees.

Represents the College and the Library on National, State and regional professional Library organizations.

Monitors staff processing of student-worker timecards.

Works with College committees, departments, schools, and the community to insure Library research resources, teaching sessions, outreach programming, and facilities management align with college-wide student and teaching success, goals and initiatives, including serving the community.

Prepares, assesses, analyzes, and submits national, state, professional, community, and college reports and assessments multiple times per year.

Researches, provides and encourages professional development opportunities for Library staff.


Provides Vision and Administrative Leadership for Academic Support Services

Collaborates with the Coordinator to establish, implement and manage a vision, mission and continuous strategic planning for the Learning Lab.

Maintains and/or expands tutorial services as determined to be beneficial to students in specific courses and/or programs.

Identifies, develops, implements and manages additional academic support services such as supplemental instruction, peer mentoring, computer-enhanced self-paced learning, production and curating of tutorial podcasts (akin to Kahn Academy), etc.

Provides administrative support for other academic support resources such as the Writing Center.

Perform other Duties as Assigned


Physical Demands

Not Applicable


Frequently: 34-66%/day

Constantly: >66%/day

















Lifting 10 lbs. to 20 lbs.


Lifting 20 lbs. to 50 lbs.


Lifting >50 lbs.









Additional Information:

For applicants viewing this ad from an external site, please go to (please use the apply button below) and click the Jobs link to apply.

For further information about HFC, please visit us at (please use the apply button below) on Facebook,(please use the apply button below), Twitter, (please use the apply button below), LinkedIn, (please use the apply button below);

Company info

Henry Ford College

Company Profile

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